Jw Marriott Hotel Sao Paulo

Located in a bustling business area with easy access to other neighborhoods, this hotel offers a stunning property with beautifully decorated rooms. The staff is friendly, professional, and well-trained, providing exceptional service. The spa and pool areas are beautiful, and the hotel boasts an award-winning spa. Guests can enjoy delicious meals, such as the most delicious cheese bread, and the breakfast is prompt and delicious. The hotel also offers amenities like a fully equipped gym and a lovely pool.

The bathroom could have had better heating and the shower pressure could have been stronger.

I had an amazing stay at this hotel. Everything was perfect, from the cleanliness of the rooms to the hotel facilities. The beds were incredibly comfortable, and the pool and spa were lovely. The gym was fully equipped with brand new equipment. The staff were outstanding, always available to assist and quickly resolved any issues I had. They even went above and beyond to get us last-minute tickets for a Formula 1 race. The hotel is located in a business area but has easy access to other neighborhoods, making it convenient for exploring this city. The breakfast was delicious and the staff were friendly and helpful, speaking English fluently.

Nothing to complain about at all.

This hotel exceeded my expectations with their top-notch service and exclusive amenities. The Spa & wellness center was the highlight of my stay, with a wide range of massages and treatments to choose from. The indoor swimming pool and infinity pool with sun loungers and beach umbrellas were the perfect relaxation spots. The restaurant served delicious food, and the bar/lounge area was a great place to unwind. The room advantages were exceptional, with private facilities and in-room breakfast available. The location advantages were also great, being in a convenient location.

The only minor issue I had was with the live entertainment, which was not up to par with the rest of the hotel's luxury offerings. However, this did not ruin my overall experience and was just a minor setback in an otherwise perfect stay at this hotel.

Beautiful and clean, comfy beds, amazing pool and spa, fully equipped gym, helpful staff. Highly recommended for a stay in the city.

From the stunning property to the friendly staff and impeccable customer service, our stay at the hotel was a delight. The beautifully decorated room provided utmost comfort and the spa and pool areas were truly beautiful. The delicious cheese bread and prompt room service breakfast added to the overall wonderful experience. Can't thank the staff enough for the amazing service and attention to detail.

Cannot find any fault.

Superior service, amazing valets, upgraded room, delicious cake, prompt room service breakfast, beautiful lobby.

Nothing that I didn't like.

On the positive side, the location of the hotel was great for business travelers, as it was situated in a bustling business area with easy access to other neighborhoods. The room I stayed in was beautifully decorated and provided utmost comfort, with a comfortable bed and impeccable cleanliness. The bathroom was spotless and well-equipped with all necessary amenities. The service provided by the staff was exceptional, with friendly and accommodating personnel always ready to assist. The breakfast from room service was prompt and delicious, allowing me to start my day on a positive note. the hotel boasted impressive facilities such as a spa and pool area, ensuring a relaxing and enjoyable stay.

I did notice that the pool was not well-maintained, and despite multiple requests, the staff did not clean it during my stay.

The hotel had amazing service, from the friendly and helpful staff to the prompt resolution of any issues. The rooms were beautiful, with comfortable beds and all the amenities one could need. The restaurant stood out with its delicious food and the flexibility to order off-menu items. Another advantage was the fully equipped gym, perfect for those wanting to stay active during their stay.

Although the hotel had many positives, there were a few negatives. Additionally, the bathroom lacked proper heating and the shower had low water pressure.

The hotel is stunning and beautifully decorated with comfortable rooms. The staff is well trained, professional, and extremely friendly and accommodating. The spa and pool areas are beautiful. The breakfast is not aligned with the standard of quality of other facilities. The hotel is located in a business area with easy access to other neighborhoods and malls.